Pricing
LEVEL 1 – Basic IT support
Price: €55.00/hour (including VAT)
Everyday user support and basic tasks:
- Setting up email accounts, printers and Wi-Fi
- Installing software (such as Office, browsers, antivirus, ZIP tools, VLC and other multimedia applications)
- Password resets, troubleshooting and remote support
- Simple website content updates
LEVEL 2 – Advanced support
Price: €85.00/hour (including VAT)
For more advanced technical tasks and configurations:
- Remote access (RDP), port forwarding and shared folders
- User permissions, NAS devices and firewalls
- Network printers, network testing and router configuration
- Managing VPS environments on Linux, BSD and Windows: deployment, monitoring and upgrades.
- Wi-Fi access points, NVR systems and IP cameras (MikroTik, Ubiquiti, pfSense and OPNsense)
- Basic programming (Bash, PowerShell, batch, PHP, Python, JavaScript, Java and Excel)
- Building Joomla! and WordPress websites
LEVEL 3 – Systems services
Price: €120.00/hour (including VAT)
Services for more demanding environments with on-premises or hybrid infrastructure:
- Installing and configuring Windows/Linux servers
- Virtualisation with Proxmox, VMware, QEMU and KVM
- Active Directory, DHCP, DNS and file servers
- Data backup and recovery
- VPN solutions (OpenVPN and WireGuard) and virtualisation (Hyper-V and Proxmox)
- Advanced programming (Bash, PowerShell, batch, PHP, Python, JavaScript and Java)
LEVEL 4 – Consultancy and projects
Price: €140.00/hour (including VAT)
Consultancy for businesses planning to expand or modernise their IT environment:
- Planning information systems and infrastructure
- Assessing risks and security weaknesses
- Improving existing solutions and selecting equipment
- Preparing documentation, proposals and project plans
Additional notes:
- Prices include 22% VAT.
- The first billable hour is always charged in full, regardless of the actual time spent. Subsequent work is billed in 30-minute increments.
- After the first hour work is billed in 30-minute increments (0.5 hours).
- Time includes preparation, diagnosis, work carried out and any necessary documentation.
- On-site work beyond 20 km → additional mileage (€0.43/km).
- Contract packages are available at reduced rates for ongoing support.
- Prices effective from 1.7.2025.