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Pricing

LEVEL 1 – Basic IT support

Price: €55.00/hour (including VAT)

Everyday user support and basic tasks:

  • Setting up email accounts, printers and Wi-Fi
  • Installing software (such as Office, browsers, antivirus, ZIP tools, VLC and other multimedia applications)
  • Password resets, troubleshooting and remote support
  • Simple website content updates

LEVEL 2 – Advanced support

Price: €85.00/hour (including VAT)

For more advanced technical tasks and configurations:

  • Remote access (RDP), port forwarding and shared folders
  • User permissions, NAS devices and firewalls
  • Network printers, network testing and router configuration
  • Managing VPS environments on Linux, BSD and Windows: deployment, monitoring and upgrades. 
  • Wi-Fi access points, NVR systems and IP cameras (MikroTik, Ubiquiti, pfSense and OPNsense)
  • Basic programming (Bash, PowerShell, batch, PHP, Python, JavaScript, Java and Excel)
  • Building Joomla! and WordPress websites

LEVEL 3 – Systems services

Price: €120.00/hour (including VAT)

Services for more demanding environments with on-premises or hybrid infrastructure:

  • Installing and configuring Windows/Linux servers
  • Virtualisation with Proxmox, VMware, QEMU and KVM
  • Active Directory, DHCP, DNS and file servers
  • Data backup and recovery
  • VPN solutions (OpenVPN and WireGuard) and virtualisation (Hyper-V and Proxmox)
  • Advanced programming (Bash, PowerShell, batch, PHP, Python, JavaScript and Java)

LEVEL 4 – Consultancy and projects

Price: €140.00/hour (including VAT)

Consultancy for businesses planning to expand or modernise their IT environment:

  • Planning information systems and infrastructure
  • Assessing risks and security weaknesses
  • Improving existing solutions and selecting equipment
  • Preparing documentation, proposals and project plans

Additional notes:

  • Prices include 22% VAT.
  • The first billable hour is always charged in full, regardless of the actual time spent. Subsequent work is billed in 30-minute increments.
  • After the first hour work is billed in 30-minute increments (0.5 hours).
  • Time includes preparation, diagnosis, work carried out and any necessary documentation.
  • On-site work beyond 20 km → additional mileage (€0.43/km).
  • Contract packages are available at reduced rates for ongoing support.
  • Prices effective from 1.7.2025.